User Experience Portfolio
During the 2022 fall semester, I played a key role as a synthesizer, presenter, and Adobe XD designer on our design team. By streamlining research insights and user feedback, I turned findings into actionable design elements, presented core concepts to stakeholders, and developed our prototype interface. My contributions helped align our team’s creative vision with user needs, resulting in a user-centered course registration system prototype for the University of Northern Iowa.
About the project
Throughout the fall semester, I led key aspects of a project with three team members to develop a course registration prototype for the University of Northern Iowa, using Adobe XD. Our team crafted the Panther Portal, a user-centered system rooted in direct student feedback to enhance the registration experience. I conducted student interviews and collaborated with my team to integrate this feedback, ensuring the final design met students' needs effectively. We presented our work to stakeholders, showcasing the prototype’s functionality and our approach to creating an intuitive, accessible interface.
In this project, I applied goal-directed design principles and design thinking to deeply understand the digital customer experience. My role involved researching, conceptualizing, and testing the digital prototype, as well as conducting usability tests to continuously refine the design. I also developed personas, mapped customer journeys, and created concept models and wireframes to shape our strategy.
Current system
The page with the "Student Center" serves as the home page, while the page on the right is the class search engine. We streamlined the design to make navigation more intuitive and efficient for users.
Student Center
Old Version
New system
This video highlights the new system, featuring key updates such as the graduation progression tracker, a plan of study to help students track completed courses, and a student organization discovery tool to match students with orgs based on their schedules. These features were based on insights gathered during our user interviews. The updated system not only improves functionality but also modernizes the experience, making it more accessible for new students.